Refund Policy

We strive for complete customer satisfaction. Learn about our refund process and policies.

General Refund Policy

At Lasmin Technologies, we are committed to delivering high-quality services that meet your expectations. If you're not completely satisfied with our work, we offer the following refund options:

  • 30-day money-back guarantee for all services
  • Partial refunds for incomplete or unsatisfactory work
  • No questions asked for cancellations within 24 hours
  • Pro-rated refunds for ongoing services

Service-Specific Refund Policies

Web Design Services

  • Full refund if project hasn't started (within 7 days of payment)
  • 50% refund if design phase is incomplete
  • 25% refund if development has begun but not completed
  • No refund after project completion and delivery

WordPress Theme Deployments

  • Full refund if deployment has not started (within 7 days of payment)
  • 50% refund if theme install is incomplete
  • No refund after site launch and handover
  • Hosting fees are pro-rated for unused months

Refund Process

To request a refund, follow these steps:

  1. Contact Us: Email [email protected] or call +1 (706) 800-3531
  2. Provide Details: Include your project details, reason for refund, and any relevant documentation
  3. Review Process: Our team will review your request within 2-3 business days
  4. Approval & Processing: If approved, refunds are processed within 5-10 business days
  5. Confirmation: You'll receive email confirmation once the refund is processed

Non-Refundable Items

The following items are not eligible for refunds:

  • Completed and delivered projects
  • Third-party software licenses or subscriptions
  • Domain registrations and hosting fees
  • Rush fees and expedited service charges
  • Consultation fees for completed sessions
  • Projects cancelled due to client non-cooperation

Dispute Resolution

If you disagree with our refund decision, we offer the following resolution process:

  • Direct communication with our management team
  • Mediation through a third-party service
  • Arbitration for unresolved disputes
  • Legal recourse as a last resort

We are committed to resolving all disputes fairly and amicably.

Need to Request a Refund?

Contact our customer service team to start the refund process.

Email: [email protected]

Phone: +1 (706) 800-3531

Response Time: Within 24 hours

Processing Time: 5-10 business days

Last updated: 7/17/2026

This refund policy is subject to change. Please review it periodically for any updates or modifications.